Bracewell Web Works is a Colorado Web Design firm that creates professional web sites for businesses and organizations. 

When Principal and Creative Director, Michelle Bracewell completed her Webmaster certification in 2000 through N.A.S.C.E (National Association of System Communication Engineers) she began Bracewell Web Works.

Prior to her foray into web design, Michelle had many years of design experience as well as over 10 years sales and marketing experience. She been "into" computers since the mid 80's.

Call the "go-to" Web Diva in Colorado to build you an eye-catching site deigned to reach your target audience at a very competitive price.

Michelle is active in her community of Colorado Springs and has served on several boards including the Old Colorado City Merchant Association, The Southern Colorado Women's Chamber of Commers, Founder of Web Gals Network and currently sits on the advisory board of the Colorado Springs Small Business Development Center.

Professional Affiliations

• Web Gals Network
• Women Designers Group
• Wise-Women
• The Colorado Springs Greater Chamber of Commerce

The Web Design Process

1. Design consultation
We start the process with either a phone consultation or meeting and have you fill out our questionnaire. This form gathers information about your company, services, audience, purpose, site goals and more. We use this information to help us deliver an accurate quote and understand your design needs.

2. Proposals and Estimates
After reviewing your questionnaire we will send you a formal, detailed proposal as well as a contract. In order to schedule your project we require a 50% retainer and a signed contract and proposal.

Proposals are formulated by considering all the work involved as well as the complexity of that work.

The complexity of your project is directly related to the time it will take for us to formulate an estimate, so please take into consideration that this may take us two or three days. Every project is different and different projects may take longer to analyze for an estimate.

Once an estimate is delivered, all addditional work, redesign on any level and "after thoughts" are considered additional work and will be billed accordingly.

Estimates are valid for 30 days.

3. Collecting Your Materials
In order to start the design process we need your all of your materials such as:

• Table of Contents (TOC) with a list of all pages, page names, sub pages and names, sections etc.
• Text
• Brochures
• Product descriptions
• Pictures
• product weight & cost

4. Now it’s time to start designing!
We’re in agreement; all paperwork is signed and faxed to us we at least have your TOC. Now we start the actual design process.

5. Design Mockups and Sample Layouts
Now we create your design "mockup" and upload it to our testing server for your review. This is the time we need your input on the design, not he content. You will have up to 3 design revisions if needed. We’ll upload new mockups with changes for your approval. Once you’re happy with the look we will have you sign an approval form. After that, any design changes will be at an additional charge.

6. Building out the Site
Once you’ve approved the design, then we will code a “template” and create a comprehensive navigation or menu system based on the TOC you supplied us. We use standards compliant code whenever possible, and do cross-browser testing to make certain that your site works properly in various browsers. This is also when we:

• Work on the search engine optimization aspects of the site
• If we are installing a content management software, such as Joomla, or a web store software such as Zen Cart or Cube Cart, this is when we do that
• Programming such as Forms, Flash, CGI, Java are now added to your site.

Meanwhile, you have been working to finalize your content and we will need a digital file containing any text, additional photos, etc. Once the first draft of the site is complete we will notify you so you can review it and submit any feedback.

7. Web Site Completion and Testing
Bracewell Web Works will test your site on different browsers, computers and connections. You will also review the site and test it to ensure it is functioning properly.

8. Site goes "Live"
Your site is published for the world to see! You can now start advertising your site, telling friends, business acquaintances and publish print material.

9. Search Engine Submission
We will you how to submit your site to search engines, a VERY easy process, or we do it for you if it was part of your proposal.

10. Maintenance
If you have signed on with a maintenance and support plan then it kicks into place now. If we have built a site for you with a CMS so you can maintain the content we will provide training (if that is part of our proposal). If your site does have a CMS installed, remember, it is software and will require periodic updates.

Here are our most common questions and our answers.

1. What's involved in designing a web site?
2. How do you charge for your time?
3. Do you charge for an initial consultation?
4. How much will my website cost?
5. What are your hours of business and do you charge rush fees?
6. Do you have minimums?
7. What else do you charge for?
8. Will you go take a look at my site and tell me what you think?
9. Do you accept credit cards?
10. What are your payment terms?
11. What are some things I need to know in working with Bracewell Web Works?

1. What's involved in designing a web site?

Please visit this page on our process for details.

2. How to you charge for your time?

We price our work by the project so please contact us for an exact price on your project. Beyond that we bill for our time at a competitive hourly rate.

3. Do you charge for an initial consultation?

We are happy to discuss your project by phone for 30 minutes at no charge. Then, if we are on the same page we will need you to fill out our questionnaire that you'll find on our website.

After we receive your filled out questionnaire we'll contact you to discuss it and your project in detail and provide a proposal to you at no charge.

4. How much will my web site cost?

Costs are determined by how long it will take to complete the project and the complexity of the project. It similar to hiring a contractor to build your house. How big will it be? What upgrades will you want? You get the idea.

So we need you to fill out our questionnaire so we can give you a detailed estimate.

Remember, there's a golden rule to any project: you can only have two of the following - “Good", “Fast" and “Cheap".

5. What are your hours? Do you charge rush fees?

As much as we love our work and our clients, yes we do have regular hours and we do charge rush fees for work outside of those hours.

Our Hours of Business

Monday – Friday from 9:00 AM – 5:30 PM.  Our offices are closed for most major holidays including but not limited to:

• Memorial Day
• The week of July 4th
• Labor Day
• The day before and after Thanksgiving
• The week of Christmas
• New Years Eve and New Years day

Rush Work – any work requested to be done outside of our normal business hours will have Rush Rates applied.  Rush Rates are a minimum of 1 hour plus an additional 60%.

6. Do you have minimums?

Yes, we have a four hour minimum for new projects. For existing clients and maintenance clients we have a 15 minute minimum.

7. What else do you charge for?

When not working on a fixed-quote project we bill for our time on an hourly rate. The following tasks are billable at our hourly rate (all are subject to a 15 minute minimum):

• Website coding and content updates.
• Communications including phone calls and emails (ones that take more than 5 minutes).
• Meetings and consultations.
• Research for thing like, but not limited to - stock photography, reviewing your competitor website's, etc.
• Rush charges for work requested by the client to be completed outside our normal turn around times and business hours.

8. Will you go take a look at my site and tell me what you think?

Sure, we're happy to do that. We offer site evaluation services starting at $250.

9. Do you accept credit cards?

No, at this time we do not accept credit cards.

10. What are your payment terms?

For most projects we ask for a 50% retainer and 50% upon delivery. But call us and we may be able to work out different payment plans depending on the size of your project.

11. What are some things I need to know in working with Bracewell Web Works?

Here are some great tips that will help you save us time and you money:

• Be clear on what your goals are. Let us know what you want from your web site and have a good project plan in place. If we have to "plan your project" for you we will bill for our time.
• Decide on content. Decide what content you want to present on your web site. We will be in charge of designing the how and where – the formatting and layout.
• Deliver content to us in an organized and timely manner. Text should be finalized, proofread and ready for publication.  Graphics should be named carefully and sent in an orderly way. Photos should be named appropriately.
• Offer clear, helpful feedback to design drafts. If you delay in responding to our requests for feedback your project will loose its place in our queue and we will reschedule it as soon as possible.

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What some our clients have to say . . .

Thank you Michelle for your creative and conscience work creating a beautiful and functional web site for Ambience Florals.  You were able to listen to my ideas and them incorporate them into my web site with an elegance even better than I had imagined. You truly are a  Web Diva. I look forward to working with you in the future as I update my site. If you every need a reference I would be happy to talk to any prospective customer and let them know how pleased I am with Bracewell Web Works.

• Liz Ash, Owner, Ambience Florals

We’ve been using Bracewell Web Works for nearly 5 years at the Colorado Springs Small Business Development center.  I am always relieved to know I can not only count on, but can trust Michelle Bracewell.  The professional excellence of quality and service provided make working with Michelle a pleasure.  But, it is her ability to effectively communicate complex technical issues to a lay person like myself that makes working with her a joyful and stress free experience.

• Matthew Barrett, Executive Director, Small Business Development Center

"I just wanted to tell you again that we are pleased with our new website and the great work done by you on our site.

We felt like you genuinely cared about the work done on our site and it shows! 

You took the time to get details of what we wanted.  We never felt like you rushed through the project at all. "

• Ann Wilson, President, A.C. Wilson & Associates

"I am proud of the site. You did and believe will continue to do a great job.  Thank you again."

• Rob Brennan, President, Affordable Views by RJB Construction, Inc.

"Wow!! It looks great... Good Job!"

• Owner, President, Columbine Massasage Therapy and Day Spa

Bracewell Web Works did a very good job for us at a fair price. Michelle’s attention to detail is outstanding and she was patient with us and dealt with all our little changes well. We look forward to working with Bracewell Web Works in the future. Thanks for a very nice, easy on the eye, easy to navigate, web site and thanks for putting up with us.

• Al McKay, COO, M^cAT Enterprises LLC

"Michelle Bracewell, owner of Bracewell Webworks, has provided far more than a web hosting/development service to the Greater Colorado Springs Chamber of Commerce. When we approached her about building a Web site for our small business community, www.springssmallbiz.com, Michelle embraced the challenge both professionally and personally. The quality of the site was a given...and it is superb. The "ownership" she displayed with the team developing this site was both refreshing and value added, and...it did not stop with bringing the site on-line.

Michelle remains a highly valued member of the oversight team charged to insure we are bringing the best possible product to market. We could not have asked for more!

Thanks for all you do!"

• David P. Csintyan President & CEO Greater Colorado Springs Chamber of Commerce

"This is awesome! I love being able to easily update my site. The photo album is a snap too. It's been great working with you Michelle! I appreciate you being so flexible with me.

Thanks for all your hard work."

• Juliet Whitfield, Owner, Durango Dogs

“Thanks again.  We are both extremely happy with the website!!"

• Bev Zimmerman, Office Manager, Triad Engineering, Inc.

"O&D Manufacturing is very pleased with the website from Bracewell Web Works!

It is refreshing to work with a professional web development company. With so many web designers offering sub-par customer service, over-promising and under-performing, we appreciate the level of attention you gave to all of our questions. What I liked the most was the fact that everything was documented so well, and you delivered according to your published time schedule. In fact, you were ahead of schedule on several of the project benchmarks. 

Thank you for your wonderful design suggestions, and making our new website so much better than our old one. We’re already quoting new business from people who are now finding us on the web; which was our #1 goal all along!"

• Mike Browning, Sales Manager O & D Manufacturing

"Thanks Michelle for your fine work on my Web-site! You were very helpful in helping me convey my message! Some comments from clients: Very well done!...Great Website. Good content. Congratulations!... That's sharp!!!!!"

• Pauli Hubbard, CFP Creative Financial Services

"Everyone I’ve heard from thinks the site looks wonderful and I’ve given your name to at least one person (in Chicago) who may be calling you for help."

• Debi Bauer, DM Bauer, LLC

"I have been working with Bracewell Web Works since 2001. The technical support, outstanding follow-through and creativity has always exceeded our expectations and requirements. They are true Web professionals that will not disappoint. "

• - Fine Line Stencil, Inc.

“Bracewell Web Works did a great job of building our website to meet our vision. Michelle was very personable and professional throughout the entire design process. It was great to have someone who knew what they were doing build our website. Bracewell Web Works saved us both time and money and we are happy to say that we are thoroughly pleased with the final product.”

• Mike McNew, President & CEO McNew & Associates, Inc.

“We recently used Bracewell for a website redesign that included several advanced features. Throughout the process, Bracewell delivered more than what was contracted and always exceeded expectations. Bracewell’s phone training, excellent follow-up, and quick responsiveness to tech support issues was all outstanding and appreciated.”

• Todd Daniels Communications Manager, NOMMA

"Michelle runs a great web design business. She is extremely knowledgeable - in fact, I got to know her through an excellent class she taught at the Small Business Development Center. From concept to completion, Michelle did a super job with my company's web site - delivering exactly as promised. If your usiness needs a web site - hire Bracewell Web Works!"

• William H. Rohlman, President Rohlman Consulting, Inc.

"I hired Bracewell Web Works to build an ecommerce website for my internet business. In summary, I could not be happier with both her service and product. With her guidance and technical skills, she helped me develop a professional, eye-appealing website that I expect to give me an edge in my competitive retail business. Throughout the site development, Michelle provided not only technical expertise, but invaluable guidance on many aspects of starting and promoting a new small business. She was also totally accessible and responsive to my questions and concerns. Considering the product and education she gave me in this process, her fees are more than reasonable. I would not hesitate to recommend her services to anyone needing to build a website."

• - Mountain Style Decor