July 2010

In this issue:

From the Editor:

Hope you all are enjoying your summer as much as I am!

I found some great info on Social Media Monitoring Tools for those of you that want to know if your social media is paying off. Hope these help.

If you just feel like goofing off, try our Just for Fun section.

I've got some great tips for you too on how to speed up your web surfing!

As always, remember to Surf Safely - use your anti-virus and firewall's!

- Michelle

"Customer Service Sign: Helen Waite is now in charge of all rush orders. If you are in a hurry, just go to Helen Waite."

"5 Social Media Monitoring Tools"

I've spent more and more time recently consulting with clients on social media strategies. A big component of any strategy is keeping an eye on what people are currently saying about your client and its products.

It's important to be able to pinpoint what's being said; the client has the opportunity to reward those with a positive comment (it could be as simple as a public thanks, or sending the person a gift, if appropriate) or respond to a criticism or potentially negative remark.

Here are a few free tools that I encourage people to try out for social media monitoring:

• Google Alerts is the daily or real-time email alerts tool connected to Google indexing.
• Blog Pulse is a great tool for searching the blogosphere and seeing what is currently trending.
• Twitter Search has a handy RSS feed available for any search terms.
• Omgili is a search tool for forums and email mailing lists.
• Socialmention.com is a really useful tool as well.

There are plenty of other tools out there, but these are the ones I use when monitoring social media buzz. Try them out for yourself, and monitor your success.

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Tips and Tricks

Speed up your web surfing!

Speed up your web surfing by using shortcut keys.

Here are some common shortcut keys that should work in FireFox and Internet Explorer among others.

• Press F5 to refreshes the webpage.
  
• Press Backspace button back to the previous page.
  
• Press Alt+Home button same time to go home page of the website.
  
• Press any time Ctrl+N to open the new browser windows.
  
• Press F11 key to view any webpage in full-screen view and then again press for normal view.
  
• Press Ctrl+P keys to send the print command for current whole page.
  
• Press Ctrl+H keys to view your browsing history.
  
• Press Ctrl+w keys to close the current browser window.
  
• Press Esc button to stop any page browsing.
  
• Press Ctrl+Enter Windows will automatically add both "www" and ".com". For example, if we type bracewellwebworks

Just for Fun or Useful Links

On-line Games

Hmm, boss is gone for the day? Start an email game of scrabble with your best friend who lives across the country.

Or, if you just need to get that brain jump-started this morning, try a quick web sudoku.

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