We LOVE our clients! And most LOVE us! But sometimes people just aren’t a good fit for one reason or another. So we thought it worthwhile to have a page on what’s important to us and what we look for and expect in our clients.
Work / Life Balance
Our hours are 9:00 – 5:30 Monday through Friday. We don’t work weekends or evenings on client work. Michelle spends an average 8 hours each week with ongoing training. And you NEED us to have some balance!
We will get along famously if you have a life outside of work too 😉
Our long-time favorite clients look to us as their digital marketing PARTNER. They want to stay current with their marketing and they know the Internet changes at lightening speed. They come to us for advice and consultation before making substantial changes or starting a new marketing effort.
When we are both up front about our expectations & goals for your project, we’ll both be happy! Michelle is known for her “no-nonsense” direct approach and will always give it to you straight. It’s Okay if you are direct with her too! Michelle is not a mind reader and we’re pretty sure her clients aren’t either!
So let’s stay in touch! Email is best, but for our regular clients Michelle loves to have a in-depth 30-minute chat every quarter or biannually so to see what’s changed in your life/work and how she can help.
Respect the Clock
Because we want our clients to be successful, we always give a little more than expected (but there are limits). Please know that if you ask for support, consulting, etc. we are on the clock. Yes, we value and respect our clients’ time too!